Welcome to the Real Natural Remedies website. In the interest of continuing to build trust with our customers we want you to understand that through the use of our website you are deemed to agree to the terms set forth below as of the date of such use. If you do not want to be subject to these terms please do not use our website.
General Returns Policy
- We will not accept returns on any opened products.
- Returns must be pre-approved by Customer Service.
- You may return most unopened product sold and fulfilled by Real Natural Remedies within 30 days of the date that we initially shipped the order.
- Returns of non-defective products will be refunded with a 20% restocking fee. Example: If your total order came to $10.00 before shipping, we would only refund $8.00.
- The customer is responsible for return shipping. We will only refund the return shipping costs if the return is a result of our error.
- We will not accept delivery on any item that is shipped to us with postage due or COD.
- All refunds will be issued at our discretion. If you ordered with your credit card then the refund may be in the form of a credit (or partial credit) to your card. We might also choose some other method to issue your refund.
Before returning any products that you ordered from us, please contact Customer Service at 301-891-1070 between 9:00 AM and 5:00 PM Eastern Time, Monday thru Friday.
Remember, we will not accept returns without authorization from Customer Service.
Important Health-Related Advice
If you are already taking a medicine, natural remedy or other supplement, you should always ensure it is safe to start taking a new product or medicine.
- Do not stop conventional treatment or medication for any reason without consulting a doctor.
- Always inform your health care practitioner of any treatments, medication or remedies, conventional and non-conventional, that you are taking or intend to take.
- Do not begin a course of complementary therapy or any medicine without first consulting your doctor if you are pregnant, are trying to conceive or are breast feeding.
From time to time there may be information on the Website, in an email to your or in our brochure that contains typographical errors, inaccuracies, omissions that may relate to product descriptions, pricing and availability. Real Natural Remedies reserves the right to correct any errors, inaccuracies, omissions and to change or update information at any time without prior notice.